Shipping and Delivery

Shipping Policy

Thank you for visiting and shopping at www.alpyn.co.uk Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders in stock are processed within 1 business day, and order in back orders in maximum 7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Royal Mail 2nd Class  2-3 business days Free
Evri 2-3 business days Free

We send parcels throughout the United Kingdom (excluding the Channel Islands, PO Boxes and British Forces Post Office locations)

Some locations in the UK are more expensive to deliver to than others, for instance, some may require sending parcels using ferries or are located further from our depots. Because of this, a limited number of postcodes have a small location charge of £2.40 when sending and delivering to those locations. There’s no location charge when sending within the same postcode area.
A list of affected postcodes can be seen below:

Affected postcodes

BT – Northern Ireland
HS – Outer Hebrides
IM – Isle of Man
ZE – Shetland Islands
IV – Inverness
KW – Kirkwall

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

ALPYN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the United Kingdom.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.