Frequently asked questions

1. How can I pay for my order?

We offer 2 methods of payment: Visa and MasterCard by Stripe.

2. How do I cancel my order?

You can cancel the order directly from your account, also you can Contact Us how quickly is possible after you placed the order.

3. How do you deliver?

We offer Free Standard Delivery (UK Mainland Only) by Hermes or Royal Mail for all products from our website and Next Day for £4.99.

4. Where is my order?

You can track your order directly on Hermes or Royal Mail Website with a tracking number which you need to receive in your account or email.

5. How to return my order?

You need to Contact Us in a maximum of 60 days from placing the order by form or email.